Before You Buy –
We want you to be completely confident in your purchase of Se’tyo latex sheets or clothing, which is why we’ve created this guide to help you understand exactly what to expect. Our latex is handmade and has unique characteristics, so it’s essential to know how to choose the right material and be prepared for the process. Here’s everything you should consider before placing your order.
Handmade, Unique Quality
Each of our latex sheets and clothing pieces is handmade, meaning that slight variations in color, thickness, and texture are normal. Here’s what to keep in mind:
- Thickness: Our latex sheets typically range in thickness, but most fall within ±0.1 mm of the stated thickness. However, slight inconsistencies may occur, especially at the edges.
- Surface Variations: Handcrafted latex can have minor imperfections like color variations. These are normal and don’t impact the quality of your final creation.
- Imperfections: While we minimize visible bubbles, some small air pockets may still appear. We inspect every sheet before shipping to ensure it meets our high standards.
Please review our Quality Guide for more in-depth information about the material.
Customization & Colors
We offer a wide variety of colors, effects, and finishes, so you can find the perfect look for your project.
- Options: We offer a range of options for you to customize each pattern as you wish. It may be sometimes overwhelming to have all of these options, this is why you can find an overview about the most important options.
- Color Match: We offer a special service, if you need your color to be matched exactly. Find more in our options overview as well.
- Not enough options: Want something special? Let us know! We love creating custom orders tailored to your unique vision. Contact us for details.
Size & Fit (for Clothing)
Our latex clothing is designed with flexibility and comfort in mind, but proper sizing is essential for the best fit. Here’s what to consider:
- Sizing Charts: Make sure to consult our size guide before ordering. Latex fits tightly, and it’s important to get the right measurements for a comfortable fit.
- Custom Fit: If you have specific measurements or want a more personalized fit, feel free to get in touch. We’re happy to accommodate special requests. At most products, you can also simply order it customized, we will contact you for your measurements after ordering.
How to Keep Latex Nice
Whether you’re buying sheets for your own projects or ready-to-wear latex clothing, working with latex requires care and attention. Be sure to:
- Handle Carefully: Latex is susceptible to tears, so be gentle with your pieces, especially when dressing or cutting. We prepared some guides for you.
- Use Proper Tools & Glue: Our Working with Latex Guide provides detailed advice on what you’ll need to create, repair, and work with latex.
- Store Properly: Keep your latex in a cool, dry, and dark place to prevent damage from sunlight or heat. Use protective bags to preserve it.
- Clean Carefully: Hand washing is the safest method for cleaning latex. Use a mild soap and lukewarm water, and be sure to hang it to dry in a shaded area.
- Shine & Lubricate: Apply silicone oil or latex polish to keep your latex glossy and soft.
Shipping & Delivery
We understand the importance of timely delivery. Here’s what you need to know:
- Processing Time: As our latex sheets and clothing are handmade, processing times may vary. Usual production time takes 6-8 weeks for sheets and 7-10 weeks for clothing, although the exact time can vary. If items are in stock, we can ship them right away.
- Express Orders: Need things faster? At an extra charge of 30%, we do produce your items as fast as possible, this means approx. 2 weeks for sheets and 3-4 weeks for clothing. Feel free to contact us for details.
- Packaging: We take extra care to package your latex items safely, ensuring they arrive in perfect condition.
- Shipping Costs & Delivery Times: Shipping costs are calculated at checkout, and we offer worldwide shipping options. We ship with DHL unless requested otherwise, for running times please check directly with them.
Returns & Exchanges
We want you to love your purchase, but we understand that things don’t always work out. Here’s our policy:
- Returns: We accept returns for items, that are sold directly, but customized products are made especially for you, so we can only offer limited returns.
- Exchanges: If the size of your piece of clothing doesn’t work, contact us to arrange a solution. We’ll do our best to make it right, even if it means to do more than we would be obliged to.
- Even if Customized: Please feel always free to get in touch with us, if you are not satisfied, so that we can discuss all options with you.
Please review our Terms and Conditions for full details.
Have Questions?
Contact Us!
If you’re unsure about anything or need more information before purchasing, don’t hesitate to reach out.
We’re here to help you choose the right product and make sure your purchase goes smoothly!
Ready to Buy?
Now that you’re informed and confident in your latex choice, explore our product range and place your order! We can’t wait to see what you create with Se’tyo latex or meet you somewhere in one of our outfits